How Can I Cancel My Order?

You can cancel your order by calling +90 532 246 59 07 call center or via iletisim@kefirdanem.com address by specifying your order number.

 

Product Return Process:

Buyer can use right of withdrawal within 7 (days) after products in this agreement are delivered to buyer or authorized person in relate address. To benefit from right of withdrawal, Buyer must notify Seller via e-mail or phone within designated timeframe and as integral part of this agreement and based on foreknowledge published on www.kefirdanem.com, product packages must be intact and products must not be used. If this right will be used, original delivery invoice provided to 3rd party or Buyer must be returned. When right of withdrawal notification is received by Seller, related product sales fee is returned to Buyer within 7 days and related products are returned within 20 (twenty) days. If original invoice is not returned, Buyer cannot receive VAT and fees due to other legal liabilities. Delivery fee returned under right of withdrawal are compensated by Seller.